Call Reporting & Analytics
Call Analytics enable Telecom/UC Managers use their call accounting software to explore data deeply, reveal connections instantly, and see communications opportunities from every angle through a mixture of charts, tables, pivots, summaries, and other visualizations.
Calero VeraSMART provides call analytics through the optional InSight Analytics accessory module.
If the explosion of Big Data has taught us anything, it’s that data alone is meaningless without solutions designed to explore, analyze, and interpret. That’s where data discovery and data visualization tools come into play.
Conventional reporting mines your telecom management database for specific information, but it can’t give you the kind of insight you’ll gain from free-form exploration of your call accounting data. Reporting tells you what happened; call analytics tell you why it happened and what to expect in the future.
InSight Analytics can be purchased as an add-on module to premise and SaaS configurations of VeraSMART Wireline Call Accounting.
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