Call Reporting & Analytics
Calero VeraSMART Call Accounting software includes a wide range of analysis and reporting features, including on-screen dashboards to monitor key data trends, list views, the new InSight Analytics data discovery module, and a rich library of standard reports.
VeraSMART reports allow you to:
Calero software users appreciate how the standard report engine can sift through thousands, even millions, of call records with remarkable speed. But not everyone utilizes the full depth and versatility of the standard reports library, which includes over 30 templates designed to answer virtually any question about telecom network usage.
The Telecom Manager’s Report, a multi-faceted exception report, provides summary information on system status, exceptional calls and other conditions that may require a telecom manager’s attention. The main HTML page provides a list of call detail record (CDR) sources requested, with links to detailed pages.
The Assigned Charges by Organization Report provides an internal bill at the Cost Center (or higher) level for calls and other charges incurred on any open, closed, or pending periods. The report is highly configurable for its contents and level of detail. Its output is also available for EZ Burst and Personnel EZ Burst distribution.
The Call Search Report helps you find “the needle in the call haystack.” It provides detailed information on call activity conforming to a wide range of selection criteria: time frame, assignment (of extension used), call type, cost, duration, dialed / CLI numbers, call destination city, extension used, CDR source, personnel, and more.
VeraSMART Wireline and Wireless Call Accounting software, available as a premise installation or a cloud subscription, helps you combine, simplify and share landline, cellular, and other business data so that you can quickly deal with reporting inquiries, and stay focused on your business priorities.
Watch our video "The New Business Value of Call Accounting"
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