Call Reporting & Analytics
Compatible Software from Calero
Testing or rolling out Skype® for Business (formerly Microsoft Lync) PBX features? Don’t forget the Call Detail Record (CDR) reporting. Organizations use Calero VeraSMART software to collect CDRs in mixed PBX environments to ensure continuity of reporting during tests and migrations. Our software supports CDR collection for both Skype for Business and legacy Microsoft Lync PBX functions, along with many other generations and brands of PBXs, making it easy to continue to provide traditional call accounting reporting functions in a single tool, regardless of the complexity and mix of phone systems.
Calero VeraSMART software for Skype for Business is a Web browser-based solution for call accounting, reporting, and analysis that helps you answer virtually any question about your organization’s telecom usage. Regardless of the mix of PBX brands and generations in your environment, our solution provides stress-free search, rating, reporting, and analysis tools to answer ad hoc usage questions, set up automated reports and interactive dashboards, and identify savings opportunities in clicks instead of days.
- Identify toll fraud and abuse
- Easily manage organization structure changes for reporting/accounting chargeback
- Track client and project billing
- Examine productivity by department
- Capture landline and wireless call records
- Document emergency calls and suspicious calling activity
- Let employees view and track their own personal vs. business calls
Calero Software is a Microsoft Certified Partner – Gold
Microsoft Gold Certified Partners are Microsoft’s most highly-accredited independent technical support providers. Gold-level partners provide a comprehensive range of support, including data management, software development, and application development.
One tool to manage your wireline and wireless telecom expenses
Wireline Call Accounting software gives you the visibility you need to take control of your standard landline, PBX-based telecom activity. Compatible with TDM, IP or hybrid networks, our software lets you collect, analyze, and report on calls and expenses; reduce costs; and improve productivity.
Wireless Call Accounting software is a money-saving tool for companies that utilize wireless telecom devices such as cell phones and smart phones for business communications. It is designed to complement our industry-standard Wireline Call Accounting or function as a standalone application.
Scalable and Expandable
Our Wireline Call Accounting scales to serve thousands of extensions at hundreds of sites. Wireless Call Accounting scales from 100 to 100,000+ devices and is configurable with Personal Call Identification, which allows end users to view their usage online and identify calls that are personal vs. business-related.
Our Call Accounting software is part of our Telecom Expense Management (TEM) suite, so you can expand your system with additional TEM functionality at any time to meet your changing business needs.
Calero Call Accounting software eliminates telecom distractions… because you have better things to do.
Visit Calero’s Communications Lifecycle Management website >