Call Reporting & Analytics
Cisco-Compatible Call Reporting Software from Calero
Calero VeraSMART Call Accounting Software is a call reporting tool that helps busy telecom and UC managers answer virtually any question about their organization’s telecom usage. Powerful, flexible reporting tools, helpful analytics, and an intuitive, customizable interface make it easy!
Call accounting provides essential business data
Our software gathers call detail records (CDRs) from the Cisco voice platform and makes them available for comprehensive analysis and reporting, including QoS reporting:
- Provides visibility into your Cisco voice system to optimize capacity, allocate usage charges, and reduce costs
- Captures call data from the network, calculates usage charges, and allows charges to be assigned to extensions, personnel, or other user-defined billing numbers
- Quality of Service Report for digitized voice transmissions includes metrics such as packets lost, jitter, and latency. Call records can be selected by date, source, and call direction
- Includes extensive reporting capabilities , interactive dashboards, and easy-to-use analytics to monitor key trends
Our Cisco interface streamlines system setup and maintenance. Directory information can be auto-synchronized with Cisco UCM via SOAP or with Active Directory via LDAP. Extensions – including non-unique extensions – are validated automatically, eliminating the need to enter and maintain extension ranges.
Calero Software is Cisco-Compatible
Calero Call Accounting software has met the Cisco Developer Network Program Interoperability Verification Testing (IVT) criteria for interoperability with the Cisco Unified Communications Manager , 9.1 and Cisco BE6000, 9.1. The Cisco Compatible logo signifies that Calero’s product has undergone interoperability testing by Calero together with Cisco and a third-party test house based on testing criteria set by Cisco. Calero is solely responsible for the support and warranty of its product. Cisco makes no warranties, express or implied, with respect to Calero’s product or its interoperation with the listed Cisco product(s) and disclaims any implied warranties of merchantability, fitness for a particular use or against infringement.
Need broader expense-control capabilities beyond call accounting?
Our CDR reporting software is part of Calero’s full TEM solution, so you can expand your system with additional TEM functionality at any time to meet your changing business needs.
About Cisco and Calero Software
For more than 25 years, Calero Software (formerly Veramark) has been a leading provider of call accounting and telecom expense management solutions. A Cisco business partner since 2001, Calero is a Preferred Partner in the Cisco Developer Network Program.
Helpful links for Cisco users
- VeraSMART Call Accounting for Cisco Voice Systems
- Cisco Community Central > Small Business Support Community
Calero Call Accounting software eliminates telecom distractions… because you have better things to do.
Visit Calero’s Communications Lifecycle Management website >