Call Reporting & Analytics
Calero Simplifies Communications Management
In addition to Calero VeraSMART Call Accounting, Calero Software (formerly Veramark Technologies) is a leading provider of Communications Lifecycle Management solutions with a deep commitment to innovation and customer service. Calero’s CLM Suite supports the full communications lifecycle (from procurement to payment) including software/services that aid Telecom Expense Management (TEM), Wireless Expense Management (WEM), Managed Mobility Services (MMS) and Usage Management. Calero has thousands of customers in the United States and more than 40 countries worldwide, including Fortune 1000 corporations, universities and government agencies.
Introducing the Calero CLM Approach
The Calero Communications Lifecycle Management (CLM) approach supports the full spectrum of unified communications channels. Whether it’s voice, mobile, messaging, video or beyond, you have the abilty to view, manage and optimize your entire communications business.
The power of this approach is in its ability to manage all aspects of communications holistically, to understand performance in the aggregate, and to create the transparency required to demonstrate the impact on organizational performance.
Support Your Stakeholders
- Support the organization with fast, effective, usage-based chargeback capabilities
- Drive transparency and accountability by easily sharing the costs of communication services
- Know that you are putting the right assets, services and support in place to enhance employee productivity and competitive advantage
Drive Business Value
- Enable stronger, data-driven management decision making across the full spectrum of your communications network, not just isolated parts
- Explore and analyze your data across the organization, putting that knowledge into the right hands, quickly and comprehensively
- Provide accurate ROI metrics by tracking utilization, usage and operational performance
- Optimize and reduce the costs of all network assets and carrier services by analyzing inventory and actual usage
- Reduce the demands on staff by leveraging newfound workflow efficiencies, automation and services to support the full lifecycle
- Increase your negotiation power with voice, mobile and other unified communications vendors
To learn more about Calero’s CLM approach, visit our Communications Lifecycle Management website >