Call Accounting Solutions
Call Accounting Analysis and Reporting Capabilities
Calero VeraSMART Call Accounting software includes a wide range of analysis and reporting features, including on-screen dashboards to monitor key data trends, list views, the new InSight Analytics data discovery module, and a rich library of standard reports.
Top 5 Calero Software Reports
Calero software users appreciate how the standard report engine can sift through thousands, even millions, of call records with remarkable speed. But not everyone utilizes the full depth and versatility of the standard reports library, which includes over 30 templates designed to answer virtually any question about telecom network usage.
Here are the 5 call accounting report templates that our internal experts find most valuable:
Telecom Manager’s Report
The Telecom Manager’s Report, a multi-faceted exception report, provides summary information on system status, exceptional calls and other conditions that may require a telecom manager’s attention. The main HTML page provides a list of call detail record (CDR) sources requested, with links to detailed pages.
Call Search Report
The Call Search Report helps you find “the needle in the call haystack.” It provides detailed information on call activity conforming to a wide range of selection criteria: time frame, assignment (of extension used), call type, cost, duration, dialed / CLI numbers, extension used, CDR source, and more.
Assigned Charges by Organization
The Assigned Charges by Organization Report provides an internal bill at the Cost Center (or higher) level for calls and other charges incurred on any open, closed, or pending periods. The report is highly configurable for its contents and level of detail. Its output is also available for EZ Burst and Personnel EZ Burst distribution.
The standard HTML report is organized into a series of interlinked “drilldown” pages, starting with the highest organization level selected, all the way down to the Personnel or inventory item level.
Frequently Called Numbers
Ever wonder what numbers your employees dial most frequently? The Frequently Called Numbers Report pinpoints the top 25 called locations by CDR source. It should help in choosing better calling plans, dedicated lines, and/or other telecom services based on actual needs. The main HTML page provides a list of CDR sources. Each CDR source, in turn, drills down to summary statistics for each of the top 25 numbers from each location.
Invoice View for Wireless Call Accounting
In VeraSMART Wireless Call Accounting, The Wireless Invoice Analysis view imports invoices for your wireless devices, analyzes findings, and if warranted, identifies potential opportunities for savings. Potential savings are calculated and presented in reports or dashboards.
Over 30 Different Report Templates
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