VeraSMART Wireline Call Accounting Software

Manage telecom usage and spend, reduce costs, improve productivity

VeraSMART® Wireline Call Accounting software gives you the
visibility you need to take control of your landline telecom activity,
reduce costs, and improve productivity. Compatible with TDM, IP or
hybrid networks, VeraSMART lets you collect, analyze, and report on
call activity and expenses.

VeraSMART’s user-friendly interface makes it easy to create and
distribute customized reports, perform inbound and outbound traffic
analysis, track client and project billing, identify toll fraud and abuse,
and measure productivity of call centers and individuals.

Tracks emergency calls and suspicious calling activity
Measure productivity of call center teams and individuals
Optimize trunking to match capacity to demand
Monitor calling activity with interactive dashboards
Compatible with TDM, IP or hybrid networks
Tested and certified by Avaya, Cisco, and other leading manufacturers
Web browser-based – accessible from any PC in the network
Generate reports in HTML or ASCII for hassle-free use in applications such as Microsoft® Excel®

Interactive dashboards and flexible reporting

VeraSMART Wireline Call Accounting makes it easy to track landline calling activity, understand usage and cost trends, and access the underlying data.

Use the powerful dashboards provided, or design your own
Interactive graphs and charts let you drill down to detailed views of the data
Report Designer lets you create new, easy-to-use report forms from the dozens of templates provided

A call accounting solution that you’ll never outgrow

VeraSMART Wireline Call Accounting scales to serve thousands of extensions at hundreds of different sites. And it is easily expandable with optional functionality that adds value to your call accounting solution:

International Call Rating – Enables configuration of CDRs for PBXs outside of the North American Numbering Plan (NANP) to provide a consolidated view of multi-national telecom usage and expenses
Enhanced Chargeback – Provides the ability to define custom billing periods, distributed (allocated) charges, one-time charges, and prorated recurring charges
EZ-Share™ – Visual data mapper makes it easy to export VeraSMART data to other systems, such as HR and Accounting; output formats include CSV, Microsoft® Excel®, ASCII, Unicode, UTF8, and XML
Personal Call Identification - Allows end users to review their usage online and identify calls that are personal vs. business-related; facilitates the chargeback process

Part of a complete call accounting solution

Combine VeraSMART Wireline Call Accounting with VeraSMART Wireless to for a complete, integrated solution that manages both wireline and wireless telecommunications. Designed to complement the look and feel of VeraSMART Wireline, VeraSMART Wireless is a money-saving tool for companies that utilize wireless telecom devices such as cell phones and smart phones.

For more information

To learn more about VeraSMART Wireline Call Accounting, or schedule a demo, call us at 585.383.6806 or email CallAccounting@Veramark.com