Live Web-based Training Sessions
Personalized Training for your VeraSMART Software
Now it's easy to get the one-on-one training you need to maximize the
value of your investment in VeraSMART solutions. Our live Web-based
training programs
include:
-
2-hour interactive WebEx training session
- Hosted by a VeraSMART support expert
- Emphasis on topics most relevant to
you
- Up to 4 attendees per session
-
Each session is just $495
 |
Getting Started with VeraSMART
Wireless Call Accounting
|
Session Outline
|
Overview |
- Navigation
- Data Views: Lists, Dashboards, Reports |
|
Data Input and Output |
- Forms
- Imports |
|
Loading Invoice Data |
|
|
Wireless Invoice Analysis |
- 20 Point Analysis
- Gauges |
|
Organization Structure |
- Chargeback/Showback |
|
Report Administration |
- Creating, Running and Scheduling Reports
- Widgets and Dashboards
- EZ Burst Report Distribution |
|
System Administration |
- Global Settings
- User Defined Fields
- User Defined Values |
|
Customer Support |
- Phone
- Customer Portal |
|
Q and A |
|
 |
Getting Started with VeraSMART
Wireline Call Accounting
|
|
Overview |
- Navigation, Data Views, Dashboards, Widgets
|
|
Data Management |
- Manual, imports, exports |
|
Call Record Collection |
- Connectivity, collection verification
|
|
Organization Structure |
- Chargeback/Showback |
|
Report Administration |
- Creating running and scheduling reports
- Dashboards and Widgets
- EZ Burst Report Distribution |
|
System Administration |
- Global Setting
- User Defined Fields
- User Defined Views
- Security |
|
Customer Support |
- Phone
- Customer Portal |
|
Q and A |
|
 |
Getting Started with VeraSMART
Personal Call Identification
|
|
Overview |
- What is PCI? How does it work?
|
|
Organization Structure |
- Understanding, implementing & managing your Organization structure for best PCI utilization
|
|
PCI Setup |
- Configuration options
- Manual vs. automated imports & exports
- Personnel EZ Burst
|
| Ongoing Use |
- Notifying users of unclassified calls, reports for
managers and employees |
|
End User Experience |
- Identifying personal calls
- Submitting information to
VeraSMART
|
|
Customer Support |
- For end user
- VeraSMART Admins |
|
Q and A |
|
For more information
Call us at 585-383-6806 or
email us to order your training.