Call Accounting White Papers
"How Call Accounting Software Helps Reduce Business
Expenses and Improve Productivity"
Creative business owners and managers have found that call accounting
software can do a lot more than simply track the cost of long distance calls. In
fact, call accounting software can be used to optimize the telecom network,
enhance corporate security, track marketing ROI, protect against fraud and
abuse, increase customer satisfaction, and more.
What you will learn
In this 6-page white paper, you'll learn how advanced call accounting software can help businesses of
all sizes reduce unnecessary business expenses, improve productivity, and
maintain a healthy bottom line. Contents of the paper include:
- Who benefits from Call Accounting?
- How Call Accounting software works
- Call collection
- User Access
- Powerful, Flexible Reporting Capabilities
- Applications for Call Accounting
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"How to Use Call Accounting in a VoIP Environment"
An AOTMP Insider's Guide
One commonly
held misconception about VoIP is that calls are free and, therefore, management
and visibility into the cost of calls is not necessary. This misconception
is
the basis for the belief that call accounting is no longer needed. Upon further
inspection, however, call accounting in a VoIP environment offers added
benefits.
What you will learn
- Implementing call accounting can effectively support cost control, cost
optimization, policy enforcement, capacity planning, and network design
- Call accounting continues to be not only relevant, but necessary for enterprises
concerned with profit generating activities, budget management, and security
- Proper implementation and use of call accounting software enables enterprises
to
drive excess cost out of the environment, which helps align costs with needs and
drive profits
- To maximize visibility in a VoIP environment, call accounting should be enabled
on all VoIP endpoints
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