Call Accounting Solutions for Cisco Customers

Gain Visibility into Your Cisco Voice System

VeraSMART Call Accounting Software helps organizations of all sizes reduce telecom expenses and improve productivity. Powerful, flexible reporting tools and an intuitive, customizable interface make it easy for Cisco users to review and track telecom usage.

Essential business data

VeraSMART Call Accounting gathers information from the Cisco voice platform and makes it available for comprehensive analysis and reporting, including
QoS reporting:

Provides visibility into your Cisco voice system to optimize capacity, allocate usage charges, and reduce costs
Captures call data from the network, calculates usage charges, and allows charges to be assigned to extensions, personnel, or other user-defined billing numbers
Quality of Service Report for digitized voice transmissions includes metrics such as packets lost, jitter, and latency. Call records can be selected by date, source, and call direction
Includes extensive reporting capabilities and dashboards to monitor
key trends

VeraSMART’s Cisco interface streamlines system setup and maintenance. Directory information can be auto-synchronized with Cisco UCM via SOAP or with Active Directory via LDAP. Extensions – including non-unique extensions – are validated automatically, eliminating the need to enter and maintain extension ranges.

Cisco Certified Compatibility

VeraSMART has met the Cisco Technology Development Program Interoperability Verification Testing (IVT) criteria for interoperability with the Cisco Unified Communications Manager (CallManager) release 6.1 and 5.1, Cisco Unified Communications 500 Series, and Cisco Unified Communications Manager Express 4.2.

Need broader expense-control capabilities beyond call accounting?

VeraSMART Call Accounting is an optional Telecom Expense Management (TEM) capability supported by the VeraSMART Telecom Expense Management Suite. Veramark's full TEM solutions includes software, services, and business best practices that help organizations gain visibility into their communications networks, manage contracts and vendors, and reduce expenses associated with voice, data, and wireless services and infrastructure. Veramark's TEM solutions support business process automation and provide business intelligence capabilities that allow organizations to analyze TEM data and generate actionable information that can help reduce costs and improve productivity.

About Cisco and Veramark

For more than 25 years, Veramark has been a leading provider of call accounting and telecom expense management solutions. A Cisco business partner since 2001, Veramark is a Cisco Technology Developer Partner in the Cisco Developer Network, and a CIPTUG vendor member.