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Call Monitoring with VeraSMART Software

Monitor your telecom usage and spend with VeraSMART 


Call monitoring software (click to enlarge)Do you know where your telecom dollars are going?

VeraSMART® Call Accounting software helps you monitor your organization's calling activity, so you can take appropriate action to
reduce your telecom costs. With VeraSMART, you can quickly and easily answer questions like these:

  • How much is your organization spending on personal calls?
  • What are the longest, most costly, and most frequent calls?
  • Where are are your customers calling from, and who is taking
    the calls?
  • How many directory assistance calls are being made?

Interactive graphs and charts help you monitor phone usage and expenses

VeraSMART makes it easy to monitor calling activity, usage and cost trends. You can set up a dashboard – an
on-screen grouping of interactive graphs and charts - to show you what's happening at a glance. You can customize your dashboard by choosing from a wide range of pre-configured "widgets" such as:

  • Watch The Business Value of Call AccountingCalls by type, person, time of day, and extension
  • Call processing status
  • Longest calls, most expensive calls
  • Frequently-dialed numbers


"Drill-down" to view access underlying data

VeraSMART call monitoring dashboards are interactive – you can drill
down through the graphs, charts, and tables with a click of the mouse to view the underlying data VeraSMART pulls from your system's call detail records.


Flexible reporting options

With VeraSMART it's easy to create custom reports from dozens of configurable report templates, and generate them in HTML or ASCII for hassle-free use in applications such as Microsoft® Excel®. Distribute them via email or through VeraSMART's browser interface to end-users throughout your organization.


For more information

VeraSMART software is sold through a extensive network of experienced telecom experts. To locate a reseller near you, or schedule an online demonstration, call us at 585.383.6806 or email CallAccounting@Veramark.com