Call Monitoring with VeraSMART Software
Monitor your telecom usage and spend with VeraSMART
Do you know where your telecom dollars are going?
VeraSMART® Call Accounting software
helps you monitor your organization's calling activity, so you can take appropriate
action to
reduce your telecom costs. With VeraSMART, you can quickly and easily
answer questions like these:
- How much is your organization spending on personal calls?
- What are the longest, most costly, and most frequent calls?
- Where are are your customers calling from, and who is taking
the calls?
- How many directory assistance calls are being made?
Interactive graphs and charts help you monitor phone usage and expenses
VeraSMART makes it easy to monitor calling activity, usage and cost trends. You
can set up a dashboard – an
on-screen grouping of interactive graphs and charts - to show you what's happening at a glance. You can customize your dashboard by choosing from a wide range of pre-configured "widgets" such as:
-
Calls by type,
person, time of day, and extension
- Call processing status
- Longest calls, most expensive calls
- Frequently-dialed numbers
"Drill-down" to view access underlying data
VeraSMART call monitoring dashboards are interactive – you can drill
down through the graphs, charts, and tables with a click of the mouse to view the underlying data VeraSMART pulls from your system's call detail records.
Flexible reporting options
With VeraSMART it's easy to create custom reports from dozens of
configurable report templates, and generate them in HTML or ASCII for
hassle-free use in applications such as Microsoft® Excel®. Distribute them via
email or through VeraSMART's browser interface to end-users throughout your
organization.
For more information
VeraSMART software is sold through a extensive network of experienced telecom experts. To locate a reseller near you,
or schedule an online demonstration, call us at 585.383.6806 or email CallAccounting@Veramark.com