Veramark is Avaya's Only OEM Provider of Call Accounting Solutions
Call Accounting Software for your Avaya/Nortel Phone System
VeraSMART® eCAS® Call
Accounting from Veramark helps organizations
gain control over their telecom
activity, reduce costs, and improve
productivity. VeraSMART eCAS makes it easy to collect, analyze, and
report on call activity and expenses, providing the data necessary to make informed business decisions.
- Compatible with TDM, IP or hybrid networks from Avaya & Nortel
- Web-browser-based – accessible from any PC in the network
- Powerful and flexible reporting engine
- Configurable within ASD configuration tool - Additional
Products Catalog
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Available through Avaya Master Distributors
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A leading Avaya Aura™ network-compatible solution for call
accounting
VeraSMART eCAS Call Accounting captures details of all calls processed through
the phone system and allocates each call to responsible users and cost centers.
V&H coordinate tables, local tariffs and AT&T Basic International rates are
included, and monthly rate table updates are available. Typical applications
include creating management reports for internal telecom billback and
measuring employee productivity, performing inbound and outbound traffic analysis,
providing easy client and project billing, and identifying toll fraud and abuse.
Configurable 3D dashboards allow monitoring for key data trends at a glance.
In addition, VeraSMART eCAS includes a powerful reporting engine that offers a wide
variety of reports
that can be configured to meet the needs of any organization.
Features include online presentation with drill-down capability,
column sorting, and dynamic charts that automatically adjust to sort criteria. Reports are easily disseminated using the exclusive EZ-Burst feature
that
supports automated email distribution of selected portions of a single report
to
designated individuals. The right reports reach the right recipients, maximizing the value
of the information while maintaining security. VeraSMART eCAS addresses the call accounting needs of multi-site Avaya Distributed Office environments. It supports multiple concurrent users and unlimited report recipients in all types of Distributed Office systems.
Veramark: Avaya's Call Accounting Partner
Veramark’s has thousands of customers ranging from small businesses to the
Fortune 500,
as well as educational institutions, government agencies, and the
military. VeraSMART eCAS
Call Accounting is compatible with Avaya’s Aura
Session Manager solution. In addition, VeraSMART eCAS is Avaya Compliant
and Veramark has been the only cross-industry
OEM vendor to Avaya for call accounting
since 1984—Veramark has been
collaborating with Avaya ever since.
To learn more about our call accounting solutions for Avaya and Nortel, please
call 585.383.6806 or email us
at
info@veramark.com
Veramark is a Platinum-level DevConnect Program Member
Through the Avaya DevConnect program, Veramark offers VeraSMART eCAS Call
Accounting as well as our VeraSMART Telecom Expense Management (TEM) Suite.
VeraSMART TEM software enables and enforces best practices for telecom expense
management. It helps organizations gain visibility into their communications
networks and reduce expenses associated with their voice, data, and wireless
services and infrastructure.
VeraSMART TEM provides a comprehensive set of integrated capabilities for
managing
expenses associated with all telecom and IT processes, including
invoice and inventory management; wireline and wireless usage; sourcing,
ordering, and provisioning; call
accounting; dispute management, contract
management and more. VeraSMART scales
easily to meet the TEM requirements of
organizations of any size, from small, single
location companies to global
corporations with offices around the world. Capabilities and
capacity can be
added seamlessly as the needs of your organization grow and change. VeraSMART
can be deployed as part of a licensed, hosted or BPO solution.
To learn more about Veramark's call accounting solutions for Avaya, please
email us or call 585-383-6806.