Call Accounting Software for Avaya
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Call Accounting Software for your Avaya/Nortel Phone System

From Veramark - Avaya's Only OEM Provider of Call Accounting Solutions


Click to watch our call accounting videoVeraSMART® eCAS® Call Accounting helps organizations gain control over their telecom activity, reduce costs, and improve productivity. VeraSMART eCAS makes it easy to collect, analyze, and report on call activity and expenses, providing the data necessary to make informed business decisions.

  • Compatible with TDM, IP or hybrid networks from Avaya & Nortel
  • Web-browser-based – accessible from any PC in the network
  • Configurable, interactive dashboards
  • Flexible reporting engine
  • Available through Avaya resellers
  • A leading Avaya Aura™ network-compatible solution for call
    accounting

VeraSMART eCAS Call Accounting captures details of all calls processed through the phone system and allocates each call to responsible users and cost centers. V&H coordinate tables, local tariffs and AT&T Basic International rates are included, and monthly rate table updates are available.


Veramark is Avaya's Call Accounting Partner

VeraSMART eCAS Call Accounting addresses the call accounting needs of single or multi-site Avaya environments. It supports multiple concurrent users and unlimited report recipients. VeraSMART eCAS  is Avaya compliant and is compatible with Avaya Aura™ Communication Manager, Avaya Aura™ Session Manager, Avaya Communication Server 1000 release 7.0 and 7.5, and Avaya IP Office.

VeraSMART eCAS is an Avaya Aura network compatible solution Avaya DevConnect tested  

Veramark is a Technology Partner in the Avaya DevConnect program – an initiative to develop innovative products that interoperate with Avaya technology and extend the value of a company’s investment in its communications network – and has been the only cross-industry OEM vendor to Avaya for call accounting since 1984.


VeraSMART eCAS Call AccountingManage usage and spend, reduce costs

Our user-friendly interface makes it easy to create and distribute customized reports, perform inbound and outbound traffic analysis,
track client and project billing, identify toll fraud and abuse, and measure productivity of call centers and individuals. Interactive dashboards let you monitor key data trends at a glance.

By helping you take control over telecom usage and spend, optimize your network, and boost accountability and productivity, VeraSMART eCAS Call Accounting can significantly reduce your telecom expense
and improve the bottom line.

VeraSMART eCAS scales to serve thousands of extensions at hundreds of sites. And it is easily expandable with optional functionality that adds value to your call accounting solution and gives you more ways to boost productivity and reduce telecom spend.

Our Call Accounting software is part of the VeraSMART Telecom Expense Management (TEM) suite, so you can expand your system with additional TEM functionality at any time to meet your changing business needs.


For more information

Call us at 585-383-6806 or email to CallAccounting@veramark.com